Last Updated: March 1, 2023
Stayfree® values the privacy rights of our customers, Site visitors, and all individuals. This Privacy Policy outlines how we handle information we collect through our Site located at www.stayfree-pads.com and our related mobile applications (collectively the “Site”). Please review this Privacy Policy before using our Site or submitting any information.
Information We Collect
Information Provided Directly: When visiting our Site or purchasing Products, you may choose to provide information directly to us in various ways such as:
- Creating an account
- Placing orders for Products
- Signing up for newsletters, updates or marketing offers
- Participating in surveys, panels, or promotions
- Using interactive features like chat, commenting, or contacting us
The types of information we collect may include name, username, email address, postal address, payment information, comments, feedback, product reviews, images, or other content you choose to submit.
Passive Information Collection: We may collect some information passively using tracking tools like browser cookies and web beacons. This may include your IP address, browser type, operating system, referring URLs, activity on our Site, and dates and times of access. We may combine passive information with account information.
Social Media Features: The Site may offer social media features such as Facebook sharing buttons. These features may collect information like your IP address and browser details, and may install cookies. Interactions with third-party social media features are governed by their privacy policies.
Information from Other Sources: We may receive information about you from other sources such as social media platforms when you grant us access. We may combine this information with the other data we collect.
How We Use Information
We may use the information collected through our Site for purposes that include:
- Providing and delivering the information, Products and services you request
- Processing, fulfilling and tracking orders
- Managing your account
- Responding to your requests, questions and concerns
- Sending administrative communications related to orders, Product information, etc.
- Sending you marketing and promotional materials regarding Stayfree® Products and services
- Improving the content and functionality of our Site
- Improving our Products and services and developing new offerings
- Improving our marketing and promotional efforts
- Performing data analytics, market research and trend analysis
- Developing aggregated non-personal data for third party use
- Sharing reviews, testimonials or other User Content for promotional purposes
- Protecting against security threats, fraud and illegal activity
- Enforcing compliance with our Terms of Use and as required by law
- Other purposes disclosed when collecting information or as otherwise set forth in this Privacy Policy
Information Disclosure
Internal Disclosure: The information we collect may be disclosed internally within the Stayfree® family of companies for the purposes outlined above. Access is limited to those with a legitimate business need.
External Disclosure: We do not sell or share personal information. Certain non-personal information may be shared with partners, service providers, or disclosed for promotional purposes. Where required by law, we may share personal information with law enforcement, courts, governments or regulators. Information may also be shared during corporate transactions like mergers or sales of assets.
Third Party Service Providers: We may partner with third party service providers who perform services like order fulfillment, payment processing, customer service, email deployment, hosting, data storage and security. They will have access to information needed to perform their functions but are restricted from using it for any other purpose.
Promotional Offers: When you provide your email address in connection with a purchase or sign up for our mailing list, we may share your email with third parties so they can send you offers, promotions or advertisements related to our Products. Each promotional email will describe options for opting out.
External Social Media Features: Our Site may include integrated social media features or links to third party sites like Facebook. Your interactions with these platforms are governed by their privacy policies.
As Required by Law: We may be obligated to disclose information to comply with legal or regulatory requirements, lawful orders or legal process. Only information required to fulfill the request will be disclosed.
Data Retention and Deletion
We retain information collected from the Site only as long as needed for business or legal purposes. We may delete or anonymize data as follows:
- Account information is retained during an active account plus a commercially reasonable period after.
- Order information is retained for the period required by tax and financial regulations.
- Marketing opt-ins are kept until you unsubscribe.
- Comments, reviews and other User Content are retained for as long as appropriate to serve Site purposes.
- Information associated with account investigations, disputes or legal proceedings is deleted after resolution.
Cookies and Tracking Technologies
The Site uses cookies and similar technologies like pixel tags, web beacons, clear GIFs and JavaScript (collectively “Cookies”) to enable features and functionality, analyze Site traffic and usage, and deliver more relevant promotions and content.
Types of Cookies:
- Essential Cookies: Enable core site functionality like page navigation, access to secure areas, and shopping carts. These Cookies do not contain personal information and cannot be disabled.
- Account-Related Cookies: Used for features tied directly to user accounts like login and personalization preferences. They typically contain User IDs, timestamps and encrypted login data.
- Performance and Analytics Cookies: Collect information about site traffic, usage patterns and performance metrics. This data allows us to improve our Site and services. They do not directly track individuals.
- Advertising and Marketing Cookies: Deliver ads specific to your interests or limits repetitive messaging. They may track your browsing history across websites.
Cookie Management: You can set cookie preferences using your browser controls. However, disabling Cookies may negatively impact Site functionality and your user experience.
Data Protection and Security
Stayfree® implements technical and organizational security measures to protect your information against unauthorized access, loss, theft, disclosure or other risks:
- Sensitive data (like payments) is transmitted securely via SSL encryption
- Account passwords are hashed for security
- Access to data is restricted based on user roles and business necessities
- Vulnerability audits are performed regularly and threats are remediated promptly
- Physical and environmental controls limit physical data access
- Employee access to personal data is granted only after training on privacy and security policies
While we aim to secure your data, no internet transmission is ever fully secure. We cannot guarantee security. You transmit information at your own risk.
Your Data Rights and Choices
You have certain rights and choices related to the collection and use of your personal data:
- Marketing Preferences: You can opt out of marketing emails by following opt-out links provided in every message or by adjusting your account settings.
- Accessing, Updating and Deleting Data: You may review, update or delete account information by logging into your online account and modifying settings or submitting a request.
- Restrict Processing: You can request we stop using all or some of your personal data or restrict processing to storage only. Fulfillment may depend on data required for legitimate interests or legal obligations.
- Object to Processing: You may object to any processing based on legitimate business interests. We will cease processing unless we have compelling justification to continue.
- Data Portability: You can request a report containing your personal data prepared in a common portable format. This does not include data we have inferred or created internally.
- Erase Data: You may submit a verifiable request for erasure of personal data we have collected, subject to our data retention policies and legal obligations.
Submit privacy requests by email to [email protected] . We will respond within 30 days unless a longer period is permissible under law.
Visiting from Outside the United States
Our Site is hosted in the United States and intended for visitors located within the US. If you choose to use the Site from other jurisdictions, please know:
- You are transferring data internationally to the US which may not offer the same data protection rights
- You consent to the transfer, storage and processing of your data in the US
- Your data will be subject to US legal requirements like lawful access by authorities
Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in data processing practices. If modifications affect your rights or choices substantially, we may notify you directly or post prominent notice on our homepage. Continued use after changes are published constitutes acceptance. For significant modifications, we may re-obtain your consent as required.
Questions or Concerns
Please contact us if you have any questions or concerns about our privacy practices or this Policy. You may contact us at:
Thank you for choosing Stayfree®! We appreciate you trusting us with your privacy.