Introduction
At Reddy Dog®, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website or purchase our products.
Please take a moment to familiarize yourself with our privacy practices. By visiting reddy-dog.com or purchasing our products, you agree to the terms of this Privacy Policy. If you do not agree to the practices described in this policy, please do not use our website or purchase our products.
Information We Collect
We collect both personal and non-personal information about you when you visit our website, place an order, or interact with us.
Personal information includes any information that can be used to identify you specifically, such as your name, shipping and billing address, phone number, email address, and payment information. We collect this information only when you voluntarily provide it, such as when placing an order or contacting customer support.
Non-personal information refers to information that does not directly identify you. This includes things like the browser you’re using, your IP address, web pages you visit, and advertisements you interact with on our website.
How We Use Your Information
We use the information we collect for a variety of purposes, including:
- Processing orders and returns
- Communicating with you about your orders and account
- Improving our products, website, and customer service
- Marketing and advertising our products to you
- Detecting and preventing fraud
We only use your personal information as necessary to complete a transaction or fulfill a request you make. We will not sell, share, or rent your personal information to third parties unless you expressly authorize us to do so.
Disclosure to Third Parties
We may share non-personal information about usage statistics and demographics with reputable third parties. This data does not include any personally identifying information.
We only disclose your personal information to third parties who assist us with our business operations, such as payment processors, fulfillment centers, and shipping carriers. These companies are authorized to use your personal information only as necessary to provide these services to us.
We may also disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to comply with legal requirements or respond to lawful court orders, subpoenas, warrants, or law enforcement requests.
Your Choices
You have several choices regarding how we use your personal information:
- Email Subscriptions: You can manage your receipt of marketing and non-transactional communications by clicking the “unsubscribe” link located at the bottom of any email or newsletter. Note that you will continue to receive transaction-related emails regarding orders, shipping notifications, and confirmations.
- Push Notifications: With your consent, we may send promotional and non-promotional push notifications or alerts to your mobile device. You can opt-out from these messages at any time by changing the notification settings on your mobile device.
- Cookies: Most web browsers are set to accept cookies by default. You can remove or reject cookies in your browser’s settings. Please note that this may affect the functionality available to you on our website.
- Advertising: We use advertising services that employ cookies and similar technologies to serve ads that are more relevant to you based on your browsing history. To opt-out of interest-based advertising, visit http://optout.networkadvertising.org/.
- Do Not Track: Our website does not currently recognize “Do Not Track” browser settings. We do, however, appreciate the privacy concerns underlying this concept and strive to make your experience on our site consistent with your expectations.
Accessing and Updating Your Information
You have the right to review, correct, or amend information we have collected about you. You may also request that we delete personal data about you that is inaccurate, unnecessary, irrelevant, or outdated.
To access, review, or make changes to your personal information, please contact us using the information below. We will respond to your request within a reasonable timeframe.
Data Security
We have implemented administrative, technical, and physical safeguards to help prevent unauthorized access, use, or disclosure of your personal information. This includes secure socket layer (SSL) encryption technology to protect certain sensitive information during your checkout process.
While we strive to always protect your personal information, no data storage or transmission is 100% secure. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately using the contact information at the end of this policy.
Children’s Privacy
Our website is not designed for use by anyone under the age of 18. We do not knowingly solicit or collect any personal information from children under 18 without verifiable parental consent. If you believe that a minor has provided personal information to our site without proper consent, please contact us so that we can take appropriate action.
Changes to this Policy
We may update this Privacy Policy from time to time as we add new products and features, as we improve our website and services, and as laws and regulations change. Any changes will become effective upon posting the revised Privacy Policy on our website.
We encourage you to periodically review this page for the latest information on our privacy practices. The effective date at the top of this policy indicates the last time it was revised or materially updated.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:
By Email: [email protected]
By Phone: 937-260-6974
Thank you for choosing Reddy Dog®! We appreciate your business and the trust you place in us.