Introduction
At NBD® Dresses, we respect the privacy of our users and are committed to protecting it. This Privacy Policy explains how we collect, use, and disclose information from you when you visit our website or make purchases from us. Please read this Privacy Policy carefully.
Information We Collect
We collect both personal and non-personal information from you to provide an enjoyable shopping experience. The types of information we collect include:
- Contact information such as your name, email address, postal address, and phone number when you create an account, make an order, or contact customer service.
- Payment information such as your credit/debit card number, expiration date, CVV code, and billing address when you make a purchase. This information is processed by secure third-party payment processors and not accessible by us.
- Order information such as the items purchased, date of purchase, shipping address, and tracking number when you place an order.
- Preferences and interests such as sizes, colors, styles, designers, and interests to personalize your shopping experience.
- Browser information such as IP address, browser type, operating system, referring URLs, device information, and pages visited to optimize our website.
We do not collect sensitive information such as credit card details, government identification numbers, or account passwords. Any payment transactions are encrypted and processed by certified third-party processors.
How We Use the Information
We use the information collected for the following purposes:
- Fulfilling orders including processing payments, delivering products, and providing customer service.
- Marketing and advertising to inform you about products or promotions that may interest you via email, social media, or other channels. You can opt-out of marketing communications at any time.
- Analytics and website improvement to understand how visitors interact with our website and make improvements. Data is aggregated and anonymized.
- Fraud prevention and legal compliance to detect and prevent fraudulent transactions and activities on our website. We may disclose information to comply with laws and lawful government requests.
- Communications such as responding to inquiries, comments, reviews, or questions you submit to us.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. The instances in which we may share your information include:
- Service providers who help us operate our business such as fraud prevention, marketing, website hosting, order fulfillment, and payment processing. They are required to safeguard your information.
- Legal requirements to comply with court orders, subpoenas, government requests, or other binding laws.
- Business transfer if our company is acquired by or merged with another company. You will be notified if any information transfer occurs.
Data Retention
We retain your personal information for the period necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law. We will then dispose of your information safely and securely.
Cookies and Tracking Technologies
We use cookies and similar technologies on our website. Cookies are small text files placed in your browser that help analyze website traffic, customize your experience, and enable features such as shopping carts. You can disable cookies in your browser settings, but the website may not function properly.
We also use web beacons, tags, scripts, and advertising networks to measure site usage, promotions effectiveness, and for remarketing purposes. These technologies allow us to provide relevant advertising when you visit other websites. You can opt-out by changing your browser settings or visiting the Network Advertising Initiative opt-out page.
Third-Party Sites and Links
Our website may contain links to third-party sites that are not governed by this Privacy Policy. We are not responsible for the privacy practices of those sites – please check their privacy policies carefully.
Security Safeguards
We use reasonable security measures to protect your information against unauthorized access, disclosure, and destruction. This includes HTTPS protocol for data transmission, password protected accounts, encrypted payment processing, firewalls, access controls, and physical security measures.
While we follow best practices to protect your data, no website can fully eliminate risks. You should take precautions when accessing the website via public or shared devices.
Your Privacy Choices and Rights
As our valued customer, you have the following rights and controls over your information:
- Opt-out of receiving marketing emails by following the unsubscribe instructions at the bottom of each email or adjusting your account settings.
- Access, update, or delete certain personal information from your account page. Orders already processed cannot be changed or deleted.
- Restrict or object to the use of certain information as permitted by law.
- Obtain a portable copy of certain personal information we have about you.
- File a complaint by contacting us if you feel we have not complied with our policies. If you are unsatisfied with our response, you can escalate your complaint to the relevant data protection authority.
Children’s Privacy
Our website is intended for adult users only. We do not knowingly collect personal data from children under the age of 13 without parental consent. If you are a parent or guardian and believe your child has provided us with information without your consent, please contact us and we will promptly delete their information.
International Data Transfers
We are headquartered in the United States and have service providers in other countries. The information collected from you may be transferred to and stored on servers located outside of your state, province, or country. Privacy laws may differ across jurisdictions – please contact us for details regarding international data transfers.
Changes to this Policy
We may periodically update this Privacy Policy to reflect changes in our information practices. We encourage you to check this policy frequently for updates. Any major changes will be announced on our website homepage.
How to Contact Us
If you have any questions about our Privacy Policy or information practices, please contact us:
Email: [email protected]
Phone: 562-289-8889