Introduction
At Lauren Conrad® Jeans, we respect the privacy of our users and are committed to protecting it. This Privacy Policy explains how we collect, use, and disclose information from you when you visit our website or make purchases from us.
Please take a moment to familiarize yourself with our privacy practices. By visiting laurenconradjeans.com or making purchases from us, you agree to the terms of this Privacy Policy.
Information We Collect
Personal Information
We collect personal information when you create an account, make purchases, contact us, or otherwise interact with our website. The personal information we collect may include:
- Contact information such as name, email address, mailing address, and phone number
- Account information such as username, profile photo, and password
- Payment information such as credit card number and billing address
- Comments, feedback, chats, or messages that you send to us
We use this information to create and manage your account, process orders, contact you about orders and promotions, improve our products and services, and customize your browsing experience.
Anonymous Information
We use technology like cookies to collect anonymous information about how you use our website. This information includes details like pages you visited, search terms you used, links you clicked, IP address, browser type, and date and time of access.
We use this information to understand customer needs and trends, improve our website and product offerings, and customize the browsing experience.
Do Not Track Signals
Some browsers have incorporated “Do Not Track” signals. Because there is no accepted standard for how to respond to these signals, our website does not currently respond to these signals.
How We Use Information
We use the information we collect for purposes like:
- Creating and managing your online account
- Processing and fulfilling orders
- Improving our products, services, and website offerings
- Responding to your questions and concerns
- Sending marketing and promotional emails about products you may like
- Analyzing trends and customer needs to improve the user experience
- Detecting and preventing fraud, spam, abuse, security risks, and resolving disputes
- Debugging to identify and repair errors with our website
- Conducting analytics to better understand our customer base
How We Share Information
We may share your personal information with:
- Service providers and business partners to fulfill orders, process payments, host our servers, provide customer service, send marketing, conduct analytics, etc. They are only allowed to use your information to provide services to us and are required to keep it safe and secure.
- Legal and regulatory authorities to comply with laws, assist with fraud investigations, and respond to lawful requests.
- Any successors to our business in the event of a merger, acquisition, bankruptcy, or other sale or transfer of some or all of our assets.
We do not share your personal information with any third parties for their own marketing purposes without your consent.
Your Rights Over Personal Information
You may request information about how your personal information is being used and request changes to how it is used. Specifically, you have the right to:
- Obtain a copy of your personal information
- Correct inaccuracies in your personal information
- Delete your personal information
- Object to direct marketing
- Withdraw consent that allowed your personal information to be collected, used, or disclosed
To make a request, please contact our Privacy Officer at the email provided at the end of this policy. For your protection, we may require identity verification before fulfilling requests.
How We Protect Personal Information
We use appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, loss, misuse, alteration, or destruction. For example:
- Sensitive data is encrypted during transit over the internet and at rest in our systems
- Access to personal information is strictly controlled on a need-to-know basis
- Staff are trained on data protection and privacy practices
- We regularly test and audit our systems to ensure they remain secure
While we strive to protect your personal information, no system is completely secure. We cannot guarantee the absolute security of your information. However, if a data breach does occur, we will follow applicable laws on notifying you about the situation.
Data Retention
We only retain personal information as long as necessary to fulfill our legitimate business purposes, as required by law, or as communicated to you. When we no longer have a reason to retain your personal information, we take steps to securely delete or anonymize it.
Children’s Privacy
Our website is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children under 18 without obtaining parental consent. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us. Upon notice, we will take steps to delete the information.
Changes to this Policy
We may occasionally update this Privacy Policy to keep it accurate and up-to-date. We will provide notice of material changes by posting the updated Privacy Policy on our website along with the date of the latest revision. Your continued use of our website constitutes acceptance of any changes.
How to Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact our Privacy Officer at:
- Email: [email protected]
- Phone: 915-412-3969
We will promptly address your concern and strive to reach a satisfactory resolution.
This Privacy Policy was last updated on March 1, 2023.
Cookie Policy
Our website uses cookies to collect anonymous information about how you browse our website. This helps us improve your browsing experience, show relevant promotions, and analyze site traffic. By using our website, you agree to our use of cookies as described in this policy.
What are cookies?
Cookies are small text files containing small amounts of information which are stored on your device when you visit a website. Cookies allow the website to remember your actions and preferences to provide you with a customized experience.
The types of cookies we use:
Essential cookies: Essential cookies enable core website functionality like security, network management, accessibility, and basic navigation. Our website cannot properly function without these cookies.
Preferences cookies: Preference cookies store your website preferences and choices. Things like language, location, number of search results, etc. can be stored in these types of cookies.
Statistics cookies: Statistic cookies help website owners understand how visitors interact with websites by collecting anonymous information.
Marketing cookies: Marketing cookies are used to track website visitors in order to display relevant ads for products and services. These cookies collect anonymous information like number of visits, pages visited, campaigns clicked, etc.
Third party cookies: We partner with third parties to provide analytic tools, show ads and promotions, and other functionality. These services may drop their own cookies on your device to perform their services.
How to control cookies
You can adjust cookie settings in your internet browser to control and delete cookies. Most browsers allow you to block all cookies, accept all cookies, delete cookies upon closing the browser, and more.
Please note that disabling cookies may prevent our website from working properly. Essential functionality may not work if essential cookies are disabled.
Changes to this cookie policy
We may occasionally update this Cookie Policy as needed. The updated version will be indicated by revising the “Last updated” date at the top of this policy. Your continued use of our website consents to any new or updated Cookie Policy.
Contact us
If you have any questions or concerns about our use of cookies, please contact us at:
- Email: [email protected]
- Phone: 915-412-3969
This Cookie Policy was last updated on March 1, 2023.